Posts Tagged ‘social media’

Google Plus: The Future of Social Media Marketing?

Thursday, August 4th, 2011

Google PlusWhile Google Plus is still in its beta phase, the newest social media forum is already slated to give Facebook a run for its money. For now, the site is invitation only and loosely restricted. As it continues to roll out at a controlled pace, many businesses are looking into its potential for social media marketing. Here’s a quick glimpse into how it works and its potential impact on the Social Media landscape.

How it works: While many have described this space as a mashup of Twitter and Facebook, the new site has a  superior feature: users can easily separate family, friends and co-workers. “Circles” are easily populated by dragging and dropping online acquaintances into each appropriate group. Once established, the user can then pick and choose which group he or she cares to interact with. Google+ Hangouts, an equally progressive feature, enables up to ten people to teleconference with each other by video.

Marketing Potential: The Google plus button, comparable to the Facebook ‘like’ or thumbs up feature, actually counts as a public stamp of approval. When contacts within the user’s circle “plus one” an article or site, Google automatically stores that recommendation into a tab located in the user’s google plus page. Now that users are able to recommend and rank online content, SEO may be heavily formed by this data in the near future. While ads are not yet incorporated to the current version of Google+, the possibility of campaigns could provide much greater targeting capabilities thanks to the natural grouping caused by “Circles.”

What are your thoughts on Google+? Have you had the opportunity to tour the parameters yet?

The Small Business Guide to LinkedIn

Friday, June 24th, 2011

small_business_networkingIn our Social Media for Small Business series, we have so far covered Facebook and Twitter. Linkedin, the focus of today’s subject, packs a powerhouse punch for business networking. With a community consisting of 30 million users, twenty percent (or 12 million) of which are small business members, a multitude of  valuable connections and leads are only a mouse click away.

The following techniques will help any business unlock the full potential of LinkedIn:

  • Perfect Your Profile – Think of your Linkedin profile as an interactive business card. A prospect is much more likely to mull over your services when he or she has all of the information neatly displayed. A professional profile picture will add a personal touch whereas a lack of one  will cause the page to seem incomplete or abandoned. Links to the company website, blog and other sites will serve as a call to action for those seriously considering your company. And helpful and complete information about the business’s purpose, products, services and mission will really help customers to form an opinion on whether or not you’re what they’re looking for.
  • Collect Testimonials, Recommendations and Endorsements – When a happy customer or partner speaks highly of you, his or her entire network sees it. Linkedin content also ranks highly on Google searches. The more positive feedback produced on Linkedin, the more likely you’ll be seen by prospects and potential partnerships.
  • Participate in Your Industry Network – Search for groups relevant to your industry and join the discussion. By thoughtfully answering questions posed by others, you are establishing yourself as an expert and gaining visibility in the process. Also posing well thought out questions can generate great conversations that land on various news feeds. These groups are also fantastic for learning the latest industry news as well as events assured to be populated with prospects.

The Small Business Guide to Facebook

Tuesday, May 31st, 2011

facebookWhile millions of Americans log on to Facebook every day to catch up with friends and families, a smaller but growing group of business owners are harnessing the power of this mega social media site to draw in more clients. Why Facebook?

Today Facebook reports over 500 million users and falls only behind Google as the second-most visited website in the U.S. Not only is the site free, it provides an environment that encourages viral sharing. 78% of small business owners plan to invest considerably on Social Media Marketing this year, and the biggest concentration of those efforts is by far on Facebook.

The following tips will help you to establish a presence every bit as effective as a professional website.

  1. Establish a fan page  – Today’s fan pages are not the same pages of the past. Modified to be more beneficial for businesses, new page functionality includes newsletter sign-up pages, brand optimized URLs, event promotions and a myriad of tools. Fans can recommend your page to their other friends, and a highlight of your page shows up on their profile when they join your community. You can additionally enrich your page with PowerPoints, videos, contests and polls.
  2. Create ads - Facebook ads are so much more than a pop up on a user’s screen. Company ads can be targeted based on user interests, occupations and geographies. Businesses can even test ads before moving the campaign forward. Rather than using ads to sell something, companies should instead promote a fan page or website where prospects can learn and interact.
  3. Post cool and engaging statuses – Facebook users spend more than 700 billion minutes per month on the social network. While that leaves businesses with a big opportunity for exposure, it doesn’t ensure interaction. Spam and blatant pitches are not going to be received well. Users are leary of anything  adding to the already abundant noise. Talking about yourself always and never anything else will definitely be ill received. A well thought out topic or statement, however, can generate a buzz. The best time to post a status? Friday before noon.

These are just a few tips to skim the surface. Check back in a few weeks when I’ll dive deeper into Facebook strategies and methods. Leave a comment if you’d like any topics or questions covered.

The Small Business Guide to Twitter

Thursday, May 5th, 2011

twitter businessIt wasn’t too long ago when Social Media was strictly a source of entertainment for college students and teens. Luckily, the business world soon embraced online networking, and these days social sites are utilized more and more.

And why shouldn’t they be? In addition to possessing the potential to go viral and produce widespread exposure, these sites are free! Who wouldn’t want an overflow of leads with little to no financial investment?

To help you cash in to the business side of the social world wide, here are a few tips on how to use Twitter for your business:

  • Select a profile picture (your logo, for example) and page background that is not only professional and pleasing to the eye, but speaks of your company’s value as well.
  • Tweet 1 to 2 times a day…enough to keep it current and fresh, but not so much that it’s overkill for follows.
  • Tweet helpful information. One big advertisement about yourself is going to kill the potential for any prospect interest. Instead, think about your target audience. What are they interested in hearing about? What are some of the questions that they may ask when considering your product? What helpful links would they most likely find valuable?
  • Always reply! No matter the nature of the tweet, be sure to answer questions or acknowledge the shout out by a few tweeter.
  • Tweeting isn’t a one way street. Rather than utilizing Twitter to just prattle off, seize the opportunity to keep customers informed about your newest events and projects. At the same time, encourage customers to fire off a quick tweet whenever they have a question or need information.
  • Use Google Analytics to measure the traffic being directed to your blog or website from Twitter. Measuring success will help you not only to improve your strategy but also prove Twitter’s value to your company.

What are some of your Twitter tips?